Read The Case Study

Real estate

Hotel developer amplifies profitability and delivers a better return to investors through cost savings

Client profile:

  • 24 properties
  • Marriott/Hilton/Holiday Inn family of brands
  • 1600 Employees
A regional hotel developer and management company engaged Silverback to help them become more profitable and deliver a better return to their investors. The client, just like most hotel operators, is always looking for ways to reduce costs in this highly competitive environment.


Silverback reviewed many of their indirect spend categories, which were not influenced by the hotel brands they represent. Our team reviewed more than 12,000 transactions across their properties. We also “checked in” at each of their properties to ensure our recommendations met their diverse needs.


Like our client, Silverback believes in exceeding expectations. This project certainly demonstrated our commitment to delivering results. Our experts produced:
  • Credit Card Processing – 27% savings
  • Copiers – 28% savings
  • Office Supplies – 23% savings
  • Telecom – 26% savings
  • Utilities – 17% savings
  • Waste – 22% savings

Sum total, these savings represented over half a million dollars in improvement to the client’s bottom line. Our client rests peacefully at night, knowing we’ve helped them with increased profitability.


total saving


Office Supplies




Credit Card Processing

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